At Echo Ultra Imaging Inc, we aim to provide professional, reliable, and quality digital and imaging services to all of our clients. To maintain transparency and set clear expectations, please read the following terms and conditions carefully. By using our services or browsing our website, you agree to comply with these terms.
Acceptance of Terms
By accessing or using the services provided by Echo Ultra Imaging Inc (“the Company”, “we”, “our”, or “us”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree to these terms, please discontinue use of our services and website immediately.
You agree not to use our website or services for any unlawful purpose, nor to compromise the functionality, performance, security, or content of our website.
You are solely responsible for any claims, losses, damages, liabilities, or expenses incurred as a result of your misuse of our services or breach of these terms.
Revision Policy
Echo Ultra Imaging Inc offers revisions according to the package selected. Clients are eligible for revisions as outlined in their specific package agreement, provided that the core concept of the design or content remains the same. Revision turnaround is typically 48–72 hours for design services and 3–5 business days for technical or marketing updates. Development timelines may vary depending on the scope.
Order Turnaround Time
Turnaround time begins after we receive a confirmed order along with all required information. Basic design concepts are usually delivered within 24–48 hours. Complex orders like full website designs, marketing campaigns, or software development may take between 5–15 business days. Orders placed on weekends will be processed the next business day.
Project Communication
We use professional project management tools (e.g., Teamwork, Trello, or Basecamp) to streamline communication and updates. Clients are invited to collaborate through a secure portal after project confirmation. All communication must take place through official channels provided by Echo Ultra Imaging Inc to ensure accuracy and privacy.
Refund Policy
We offer a 100% satisfaction guarantee. If you're not satisfied with the initial deliverables, you may request a full refund. Refunds are subject to the following conditions:
- • Refunds must be requested before revisions begin.
- • No refund is available after final files are delivered or upon request for further concepts beyond the initial package.
- • Refunds do not apply to domain registration, hosting, SEO, or digital marketing services once work has commenced.
- • Refunds must be requested via email at info@echoultraimaginginc.com and may take up to 21 business days for processing.
Content & Design Ownership
All original content, designs, and deliverables remain the intellectual property of Echo Ultra Imaging Inc until full payment is received. Upon payment, the client receives full ownership of the final approved work. Unused concepts and drafts remain the property of Echo Ultra Imaging Inc.
Confidentiality
We treat your personal and project-related information with the utmost confidentiality. No data is shared with any third party without your explicit consent unless required by law. See our Privacy Policy for more details.
Quality Assurance
Our team strives for the highest quality and accuracy. All deliverables go through internal QA checks. We guarantee the service matches your order description and agreed-upon specifications.
Delivery Policy
Final deliverables are submitted via email or your secure client portal based on your package. Urgent delivery can be arranged upon request and may be subject to additional charges.
Communication Policy
We are only responsible for communications done through our official email domains (info@echoultraimaginginc.com) or phone numbers listed on our website. We are not liable for information shared through any other source.
Changes to Terms
Echo Ultra Imaging Inc reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting.
If you have any questions regarding these terms, please contact us via email at info@echoultraimaginginc.com.